Refund Policy
Effective Date: [Febuary 2, 2025]
At [Shrink Book], we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied, we�re here to help. Please review our refund policy carefully.
1. Refund Eligibility
1.1 Refund requests must be submitted within [specific timeframe, e.g., 7, 14, or 30 days] from the date of purchase.
1.2 To be eligible for a refund, the following conditions must be met:
- Proof of purchase (e.g., receipt or order confirmation) is provided.
- The product or service has not been used or significantly consumed beyond what is reasonable for initial evaluation.
- Any digital products or downloads have not been accessed, downloaded, or activated.
2. Non-Refundable Items
2.1 Certain items are non-refundable, including but not limited to:
- Gift cards.
- Digital products that have been accessed or downloaded.
- Subscription fees for services already rendered.
- Customized or personalized products.
3. Process for Requesting a Refund
3.1 To initiate a refund, please contact us at [Your Contact Email] with the following details:
- Your name.
- Order number.
- Reason for requesting the refund.
3.2 Once your request is received, we will review it and notify you of the approval or rejection of your refund within [specific timeframe, e.g., 3-5 business days].
4. Approved Refunds
4.1 If your refund is approved:
- For payments made via credit/debit card, the refund will be processed back to the original payment method within [specific timeframe, e.g., 7-10 business days].
- For payments made via other methods, we will provide further instructions for completing the refund.
5. Exchanges 5.1 If you received a defective or damaged product, we may offer an exchange instead of a refund. Contact us at [Your Contact Email] to arrange for the exchange.
6. Cancellation Policy
6.1 For subscription-based services, you may cancel at any time. However, refunds for unused subscription periods will only be issued if cancellation occurs within the initial [specific timeframe, e.g., 7 days] of the billing period. For cancellation, user has to go on respective Payment gateway website he has subscribed from and do the cancellation himself manually.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
[Shrink Book]
[L-38, Hazratgunj, Lucknow]
Email: [contact@shrinkbook.com]
Phone: [+91-9889-509-156]
